Shipping policy

At LEWIS CHLOE JADE LTD, we are committed to ensuring that your new bathroom fixtures reach you safely and efficiently. We offer professional delivery services exclusively across the United Kingdom.

1. Delivery Options

We offer the following delivery methods to suit your needs:

• Standard Delivery (3–5 business days): Our most popular option for all orders.

• Express Delivery (1–2 business days): Need your items sooner? Select this option at checkout for expedited handling.

2. Delivery Rates

• Orders over £500: Free Standard Delivery.

• Orders under £500: A flat rate of £15 for Standard Delivery.

• Express Delivery: Calculated at checkout based on your postcode and the size of the items.

3. Delivery Coverage

We currently deliver exclusively to addresses within the United Kingdom (including England, Scotland, Wales, and Northern Ireland).

• Note: Delivery to the Scottish Highlands, Islands, and Northern Ireland may incur a longer lead time and additional surcharges. Please check your postcode at checkout for specific details.

4. Receiving Your Order

• Inspection: Upon arrival, please inspect your packaging for any visible damage before signing for the delivery.

• Signature: All shipments require a signature upon receipt to ensure the security of your goods.

• Delivery Logistics: Our couriers will deliver to your doorstep. Please ensure there is clear access to the property.

5. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your delivery’s progress in real-time.